Legal

Privacy Policy

Last updated: 20 August 2026

This Privacy Policy explains how ProvCraft Consultancy, operated by Global Product and Services Innovations, Ajman, United Arab Emirates ("ProvCraft," "we," "us," or "our"), collects and uses information when you use this website.

1. Information We Collect

We collect information you provide directly through our forms:

• Enquiry form: name, email, phone, company, service of interest, and your message.
• Booking form: participant name, email, phone, company, number of participants, and the course/batch selected.
• Proposal request form: name, email, phone, company, industry, timeline, and a summary of your challenge.

If you complete a booking, we may also record payment status and invoice details associated with that booking internally — payment itself is arranged separately and is not processed through this website.

2. Local Storage

This site stores your light/dark theme preference in your browser's local storage so it's remembered on your next visit. This stays on your device and is not sent to our servers. We do not currently use tracking cookies or third-party analytics on this site.

3. How We Use Your Information

We use the information you submit to:

• Respond to your enquiry, booking, or proposal request
• Confirm course batches, seats, and engagement details
• Send you service-related communications (e.g. confirming a booking)
• Send marketing communications by email or WhatsApp, only if you opted in

4. Marketing Communications

We only send marketing communications about our training, consultancy, or coaching services if you've checked the consent box on one of our forms. You can withdraw consent at any time by emailing vikas@provcraft.com.

5. Sharing Your Information

We do not sell your personal information. We share it only with trusted service providers who help us operate this site and deliver our services — such as our website hosting and database provider, and our cloud storage provider for media files — and only to the extent needed for them to provide that service to us. We may also disclose information if required by law.

6. Data Retention

We retain enquiry, booking, and proposal information for as long as needed to respond to your request, deliver the service you booked, and meet our own record-keeping and legal obligations. You can request deletion of your information as described below.

7. Your Rights

You can ask us to access, correct, or delete the personal information we hold about you, or ask us to stop using it for marketing, by emailing vikas@provcraft.com. We will respond within a reasonable time.

8. Data Security

We use reasonable technical and organizational measures to protect the information you share with us. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are directed at businesses and working professionals. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect once posted on this page, with the "Last updated" date revised accordingly.

11. Contact Us

Questions about this Privacy Policy or your information can be sent to vikas@provcraft.com, or by phone at +91 98100 47018 (India) or +971 54783 6151 (UAE).